Ontario Works

About

The Ontario Works program aims to help people in financial need find sustainable employment and achieve self-reliance through the provision of effective, integrated employment services and financial assistance.

Below are highlights of how Ontario Works can support clients.

Financial Assistance

Ontario Works provides financial assistance to people in financial need.  The rates and rules are the same across the province.  Eligibility for assistance depends on several conditions of eligibility including income, assets and participation in approved employment-related activities.  

Ontario Works financial assistance may help you with day-to-day needs, these include:

  • Basic Needs

  • Shelter

  • Health Benefits (prescription drug coverage, dental and vision care for children, diabetic supplies, surgical supplies and dressings, medical transportation, routine eye examinations, etc)

  • Guide Dog Benefit

  • Participation Benefits

  • Full-time Employment Benefit

  • Other Employment and Employment Assistance Activities Benefit

  • Advanced (up front)child care

  • Special Diets

  • Pregnancy Nutritional/Breastfeeding Allowance

  • Other Items

  • Discretionary Items

  • Transition Child Benefit

  • Transitional Support Fund

  • Applying

    When applying for financial assistance, your first step is to contact your local First Nation Ontario Works offices to arrange an appointment.  Information that you may need to bring to your appointment:

    If you have a common-law partner living with you, they need to be at the appointment with you

    Birth certificates or proof of identity for yourself and all members of the benefit unit

    Proof of household expenses (rent, fuel bill, hydro bill, insurance policy, etc)

    A recent income tax return or tax assessment 

    Proof of income from yourself, common-law

    Proof of assets(vehicle ownership, life insurance)

  • Your Rights

    You have a right to an interview.  Any time you meet with your caseworker you can bring someone with you.

    A decision in writing will be written to you to tell you of any eligibility or financial decisions we make and the reasons for making them.

    A chance to have decisions reviewed if you disagree with a decision that we make, you may make a written request within thirty days to have this decision reviewed by your local office.  This internal review must be completed by the local office within thirty days.  You will be told of the result in writing.  You cannot appeal with the Social Benefits Tribunal unless you have first asked for an internal review.  If you disagree with the review decision, you can make an appeal tothe Social Benefits Tribunal within 30 days of the date of the internal review decision.  

Employment Assistance

Ontario Works employment assistance helps people to become and stay employed, and includes employment activities such as:

  • Job Search support services

  • Employment Information Sessions

  • Community Participation (activities that allow people to contribute to the community and improve their employability

  • Employment Placement 

  • Supports for self-employment 

  • Referral to basic education 

  • Learning, Earning and Parenting (LEAP) program

  • Literacy and job-specific skills training

Employment Assistance Benefits:

  • Full-Time Employment Benefit

  • Other Employment and Employment Assistance Activities Benefit

  • Advanced (Up front) Child Care Payment

  • Discretionary Employment Benefits (employment related expenses supports to persons with disabilities and child care assistance)